Your plan includes a monthly pool of AI credits that powers every AI feature in Myra.
If Myra grants your workspace a free or manually assigned plan, AI-credit rules use that granted plan just like a paid subscription.
Monthly Allowance
- Starter: 1,000 credits/mo.
- Growth: 10,000 credits/mo.
- Scale: Usage-based AI credits with markup-driven pricing.
Where to see your balance
Go to Billing. The AI credits card shows:
- Remaining: Credits left for the current month.
- Used: Progress bar of your consumption.
- Resets on: Date of your next refresh (usually the 1st of the month).
- Usage Details: A breakdown of which features (In-app assistant, AI drafting, etc.) are consuming credits.
How credits are spent
Different features cost different amounts. A simple AI reply costs a few credits, while complex summarizations or image generations cost more.
AI Workforce agent runs also use credits. Each run is recorded against your usage as agent:<agent name>, and includes all of the work the agent does in that run (including any tools it uses).
Running low
- Warnings: You'll see an amber warning (in-app banner and on the Billing card) once you drop below 20% remaining, and a stronger one at 0 remaining.
- Emails: Owners and admins are emailed once when you cross 80% used and once at 100% used, per month.
- Running out does not stop AI: When the monthly allowance is used up, AI keeps working and the extra usage is billed to your wallet balance.
- When AI does stop: Only if the allowance is gone and your wallet is empty. Top up, or wait for the monthly reset.
Best Practices
- Monitor Usage: Check the breakdown to see which agents or features are most active.
- Knowledge Accuracy: Ensuring your AI has a clean Knowledge Base reduces unnecessary credit spend on incorrect or repetitive drafting.
